Senior Technical Instructional Designer
Senior Technical Instructional Designer
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Complex Systems | Enterprise Workflows | Digital Adoption
I design performance-driven learning systems that help organizations adopt complex digital platforms, empower technical teams, and execute enterprise workflows with confidence.
My work is informed by doctoral research on gamification and Self-Determination Theory, examining how autonomy, competence, and relatedness influence motivation in digital learning environments.
Featured Work
Instructor-Led Workshop
Instructor-Led Workshop
Designed a live, activity-based onboarding workshop to support structured system adoption, strengthen workflow execution, and build confidence in complex stakeholder conversations.
E-Learning Development
E-Learning Development
Built a workflow-based onboarding course and interactive system walkthrough to help teams navigate a contract platform integrated with Salesforce and execute structured processes with accuracy.
Multimedia
Multimedia
Designed an interactive system walkthrough to guide users through the full contract workflow—from launch to signature—within Salesforce using the Ironclad integration, reducing errors and enabling faster, compliant execution.
Simulation/
Gamified Learning
Simulation/
Gamified Learning
Designed a prototype of an interactive simulation that helps learners practice decision-making and messaging within complex enterprise scenarios.
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